Getting started with ProctorU

Just follow these simple steps:

1. Visit the UWF ProctorU portal: http://www.proctoru.com/uwf
2. Watch the video introductory videos
3. Visit the following links at the top of the portal:
   • Technical Specifications,
   • How It Works, and
   • Getting Started
4. You will need a webcam. ProctorU recommends the Microsoft Lifecam VX1000 (or higher models).
   • This camera, or an acceptable alternative, is available at Best Buy, Office Depot, Office Max, Target, Wal-Mart, or Amazon.com
   • Alternative webcams must have a microphone for you to communicate with your proctor and meet the required specifications listed on the "Technical Specifications" link
5. Create an account by selecting the "Schedule" image.
6. Be sure to provide a valid email address and a phone number where you can be reached when you are taking an exam.
7. If you are new to ProctorU, select:
   • New Users: Request Login ID #
   • Fill in ALL of the requested data
   • Also on this page watch the demo video, "How ProctorU Works."
8. BEFORE YOUR EXAM (at least a day or two):
• Test your system with ProctorU:
  • Go to http://www.proctoru.com/
  • Select "Technical Requirements" in the upper-right corner.
  • Select "Equipment Test" in the right column.
  • Select "Click Here to Test Your Equipment."
• This will provide a complete test of your computer and Internet connection to help ensure that you encounter no difficulties during your ProctorU "Proctored" exam.
• If any difficulties are encountered, you will be provided links to a "Live Person", an email form, and phone numbers to contact ProctorU to immediately get your difficulties resolved.
9. At the time of your exam, please return to and click on the blinking button, asking you to "Click Here to Start."

1. NOTE: You will be required to pay for the ProctorU service ($22.50) at the time of registration, with a valid credit/debit card
2. You will simply key the information into a field provided, ProctorU does not record this information.

Testing Behavior/Environment

IMPORTANT NOTES:

1. At the beginning of the test period, ProctorU will also ask to see a picture ID along with your face in the webcam.
2. ProctorU will take a picture (snapshot through the webcam) at the beginning of the test period. The snapshot will only be of the student and not the picture ID.
3. You will be asked 4 questions to validate your identity. You must be able to answer 2 of the 4 questions.
4. ProctorU may also record sessions of the exam if deemed necessary.
5. The ProctorU representative can see your (the student's) computer desktop.
• If needed, the ProctorU representative has the ability to manipulate your computer to assist in the resolution of some technical issues.
• This is only done with your permission.

Students should:

1. Dress appropriately
2. Warn other people at their location that an exam is being conducted
3. Other people should stay out of the room,
4. If other people come in the room for any reason they too should be appropriately dressed
5. Students are encouraged to schedule exams with ProctorU 4-weeks in advance. If 4-weeks is not possible, schedule exams as soon as possible to ensure an exam time (within your instructor's designated time period) that is convenient to you.
6. ProctorU requires that you schedule your exam no later than three days in advance.
   • If your instructor schedules the exam for a Friday, you must make your exam appointment with ProctorU (through the UWF ProctorU portal) no later than the Tuesday preceding the exam date.
   • Failure to do so will incur a $5.00 penalty from ProctorU.

 

Students must:

1. Contact ProctorU (http://www.ProctorU.com).
2. Self-register for the exam.
3. Be Prepared with a Credit/Debit Card to pay the proctor fee ($22.50) at the time of registration.
   1. Note: if you take longer than 2 hours to complete the exam, you may incur an additional fee ($8.50/hour).

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