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ProctorU Faculty Instructions

ProctorU

What is the UWF policy regarding Proctored Exams? Please view.

ProctorU is one of four "Exam Proctoring" options available to faculty and students:

1. Option 1:
1. Faculty arrange for and schedule a classroom at UWF (Pensacola and/or Emerald Coast) where students may come to take the exam while the course instructor (or, designated representative) proctors.
2. Option 2:
1. Students arrange for an exam proctor using the UWF proctor guidelines:
   1. http://onlinecampus.uwf.edu/class/proc_exams.cfm
3. Option 3:
   1. Students arrange to take an exam at the University Testing Center. There is a $25 fee for this service.
      1. Contact Information.
4. Option 4:
1. ProctorU (Faculty informations: Please see below.).
   1. Here is the information your students will need: ProctorU Student Instructions.
   2. Where is this "student" information found?
   1. On the eLearning sign-in page (https://elearning.uwf.edu/), under "Support for Students", there is a link for "eLearning Support for Students."
   2. On the "eLearning Support for Students" page, there is a link to "Proctored Exams and ProctorU."
   3. Or, simply include this link (http://elearninghelp.uwf.edu/ProctorU-Student-Instructions.ashx) in your instructions to your students.

ProctorU Faculty Instructions:

Faculty should visit the ProctorU website (http://www.ProctorU.com) and watch the "How It Works" video:

• The video is accessed by selecting the "How It Works" text (bold and light-blue) near the top of the page.
• There is also another video in the center of the page. This video is also recommended.
• These two videos are essentially all you need; however, it might prove beneficial to view other videos and information on the page.

ProctorU Student Instructions:

• You will need to provide instructions to your students.
• The best option is to send them this "Student" Online Campus link:
• http://elearninghelp.uwf.edu/ProctorU-Student-Instructions.ashx
• There is a little bit of general information at the top of this page; however, the important student information begins at "Getting Started With ProctorU."

Faculty exam development instructions:

• The exam is developed in e-Learning as usual.
• On the "Restrictions" tab, during exam development:
• Security Options:
• Do not select the Respondus LockDown Browser (it is not needed).
• Optional Advanced Restrictions
• Enter a password - do not use your ArgoNet password
• Write it down and keep for future reference.
• The password is ONLY given to ProctorU.
• Timing:
• NOTE: an exam requiring in excess of two hours to complete will result in a charge to the student of an additional $8.50/hour (above the normal $22.50 fee).

NOTE: Exam Name & Password:

• The exam name and its associated password are very important, once the exam has been named and a password assigned, do not change them.
• You may edit questions, but do not change the name of the exam or the password.
• The name of the exam is important for both the student and the proctor to ensure that the student is in the correct exam.
• If the password is changed, the proctor will not be able to let the student into the exam.

Sending Exam Data to ProctorU:

• Go to the following form to enter and send your exam data to ProctorU:
  • You will be required to enter your Argonet password.
  • Select this link to access the form:
    • https://spreadsheets.google.com/a/uwf.edu/viewform?hl=en&pli=1&formkey=dHNlRW9ITVZEUmhCWDhCT1RSYUtFSFE6MQ#gid=0
• You should enter this information into the form at the beginning of the term.
• Course number
• Course Name
• Your last name
• Contact number for business hous
• Contact number for after hours (after 5 pm)
• Indicate the times when you can be reached
• The name the exam
• The date the exam:
• NOTE: Exam dates are critical
  • Caution: Changing exam dates may require your students to reschedule their exam appointments with ProctorU.
  • If exam dates must be changed, the changes should be sent to ProctorU, by email (passwords@proctoru.com) at least two weeks in advance.
  • Also, identify any student specific requirements as soon as possible:
    • Student needs extra time due to documented disability
    • Student needs an exam date different from the rest of the class
• The password for each exam
• NOTE: Exam passwords are critical
• Exam passwords should only be given to ProctorU.
• Passwords are NEVER given to students.
• Any special information, e.g.:
• Notes are allowed / not allowed
• Textbook allowed / not allowed

Critical Information Regarding Lead-Time:

• Everything must be set-up with sufficient lead-time so that the student is able to contact ProctorU (to schedule their exam time) and NOT BE within three days of the date/time the student intends to take the exam.
• Again, this is referring to the date and time the student intends to schedule their exam date/time with ProctorU.
• This is not referring to the date and time of the availability of the exam itself.
• Failure to avoid this three-day window will incur added expense for the student.

To “receive confirmation” of your actions:

• Place a checkmark in the “Send me a copy of my responses” box.
• Select the “Submit” button: This action:
• Sends the exam data to ProctorU.
• Triggers a notification to ProctorU that the data has been added to the UWF semester document.
• This document is updated at both UWF and ProctorU.
• If the option was selected (“Send me a copy of my responses”), this action also sends a confirmation notice to the “person” submitting the data.
• If you selected the option to “receive confirmation” and did not receive a confirmation email, THE DATA WAS NOT SENT to ProctorU.